College Road Surgery: 01323 735044
Ian Gow Memorial Health Centre: 01323 766358
Lines open 8.00am to 6.00pm

providing nhs services

Patient survey and results

Patient Surveys and Results 

Each year the Lighthouse Practice is asked to perform a survey of at least 50 patients for each GP.

The PPG work with the Practice to draw up questions for the Patient Survey. The surveys are both emailed out to patients and are also available in paper format.

The survey results are analysed by PPG members and presented to the PPG Group. The results are discussed by the PPG with additional feedback from the Practice team to see what improvements are possible and can be made. This is presented to the whole Practice team finally resulting in the PPG setting future Joint PPG/Practice objectives for the year ahead. The objectives are taken up by PPG members working with the Practice team. Progress updates on these annual objectives are made to the PPG throughout the year and at the AGM.

Visit the GP Patient Survey website to see our practice results

Patient Information- Answers to the Questions Raised by our Patients  in our 2018-19 Survey and Friends and Family Questionnaire

Date published: 13th October, 2014
Date last updated: 3rd February, 2023