Patient Information

We aim to provide the highest possible standard of care to our patients. We aim to comply with all regional and national care standards. Please find below a list of patient information documents and policies. If you can’t find what you’re looking for, please contact us.

Patient information and policy documents:

At a glance – our key policies summarised

Accessing my medical records and consent form

Abuse against staff

Alternatives to A&E

Care Quality Commission Information

CQC Registration Certificate

Carers Policy


Combined oral contraceptive advice leaflet

Confidentiality Policy

Consent Policy

Consent form under 11

Consent form 11-16 year olds

Consent form 16 +

Complaints leaflet

Data Protection

Data Provision Notice

Dignity and Respect

Electronic Prescribing

Email and Text Policy

Equality and Diversity Policy

FAQ Leaflet 2019

i-Rock – Youth mental health drop in service

Online Access Patient Information Leaflet

Online Access Patient Consent Form

Online Access Parent Consent Form

Online Access Proxy Consent Form

Practice Booklet

Why GPs charge fees?

Self Care Forum Fact Sheets for Patients

NHS Smoke-free Policy

Statement of Purpose

Summary Care Record – Information for Patients

GDPR Privacy Notices

Privacy Notice Research

Privacy Notice for Payments

Privacy Notice for Direct Care

Privacy Notice Care Quality Commission

Privacy Notice Public Health

Privacy Notice for Summary Care Record

Privacy Notice Emergencies

Privacy Notice for National screening programs

Privacy Notice NHS Digital

Privacy Notice Risk Stratification

Privacy Notice Safeguarding