College Road Surgery: 01323 735044
Ian Gow Memorial Health Centre: 01323 766358
Lines open 8.00am to 6.00pm

providing nhs services

Repeat prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form at the practice
  • bring the paper form to the surgery, Monday to Friday from 8am to 6pm

We do not take repeat prescription requests over the phone or email.

Emergency Contraception

If you require emergency contraception, you do not require a prescription from the GP. You can get this direct from certain pharmacies on the NHS.

Day Lewis Pharmacy2 Furness Road, Eastbourne01323 734448
Day Lewis Pharmacy10 Freshwater Square,  Willingdon01323 504442
Day Lewis PharmacyArlington Road Medical Practice, Eastbourne01323 736279
Paydens Pharmacy82 Seaside, Eastbourne01323 725860
Paydens Pharmacy25 High Street, Hailsham01323 840070
Kamsons PharmacyVictoria Medical Centre, Eastbourne01323 721806
Kamsons Pharmacy12 Carew Court, Hailsham01323 449484
Kamsons Pharmacy46 Meads Street, Eastbourne01323 733212
Kamsons Pharmacy43 High Street, Polegate01323 482474
Grand Pharmacy11 Grand Hotel Buildings, Eastbourne01323 728992

Electronic prescribing

Electronic Prescribing has now started. This new system means that when a doctor issues a prescription, it will be signed electronically and sent to a pharmacy of your choice. You do not need a paper prescription.

Our paper-based prescription system will continue to run alongside this new electronic system. It will be used for Controlled Drug prescriptions or for people who wish to continue to use paper prescriptions.

Go to the NHS website for further information on Electronic Prescribing

You can also download an information leaflet

Collecting your prescription

You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on:

  • how your medicine works,
  • how and when to take it,
  • possible side effects
  • and answers to your common questions.

Go to Medicines A to Z (

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when/if you need to come in for a review.

Prescription charges

Find out more about prescription charges (

Download information for information on private prescriptions after a private consultation.

What to do with old medicines

Take it to the pharmacy you got it from. Please do not bring it to the surgery as we are unable to dispose of medications. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Date published: 21st August, 2023
Date last updated: 17th May, 2024