College Road Surgery: 01323 735044
Ian Gow Memorial Health Centre: 01323 766358
Lines open 8.00am to 6.00pm

providing nhs services

Managing your health online

Using an online platform called Engage Consult

There are many things you can do online at our surgery:

  • request help about a non-emergency medical problem
  • order repeat prescriptions
  • request a sick note
  • ask about test results
  • contact us about an admin request

Use an online form to contact the surgery

Using your NHS app account

These are the tasks you can do via this app:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account. You can access them using their websites or apps.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up Engage Consult

To set up Engage Consult for the first time you can download our helpful information leaflets below.

How to sign up for Online Consultations with Engage Consult »

Engage Consult A Guide for Carers

How to send an online message to your GP Practice »

Sign up for Engage Consult

Date published: 21st August, 2023
Date last updated: 17th May, 2024