COVID UPDATE from 19th July
With the announcement of restrictions easing further on Monday 19th July, we would like to remind all patients that face coverings will still be mandatory when visiting the surgery. We are unable to provide these for you so please ensure you attend with one, otherwise we may not be able to see you.
The services that we are currently providing and how we operate remain unchanged at the current time, as the safety of our patients and staff remains paramount.
We of course are still open for your healthcare needs, but our doors remain closed with entry only for appointments.
Both of our sites are very limited with space. At College Road Surgery we can only allow 3 patients in the waiting room at one time and at Ian Gow we can only allow 4 patients in the waiting to maintain safe social distancing for patients. This means that we continue to use telephone calls, or our get help online system (on the website) as a first point of contact for advice from a GP.
Our nurses are starting to offer a lot more routine appointments but there still may be longer waiting times due to having longer clinic times to maintain infection control measures and PPE.
For everyone’s safety we will continue to keep the doors closed, so please continue to phone the practice rather than coming down to book your appointments or make enquiries.
All prescription requests will continue to be sent to your nominated pharmacies for the foreseeable future, and where possible all requests for prescriptions needs to be sent to us electronically or via the post.
If you have any COVID symptoms please do not enter the surgery, even if you have a booked appointment. If you need to be seen by a GP we can arrange for you to be seen by a HUB GP face to face who are set up to deal with patients who have COVID symptoms. Please do not put our staff and other patients at risk.
For more information on the COVID vaccinations please click the below link:
https://www.lighthousepractice.co.uk/flu-vaccinations/
Thank you all for your understanding and consideration during these exceptional times.
